Frequently Asked Questions
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HOW TO START
You need to fill all the fields, accept the terms of use and privacy policy. After that you`ll get a mail with the confirmation of registration.
The opportunity to use a trial version will appear immediately after the registration.
Yes, you have to add card details. But later you can remove it from your account.
MAIN QUESTIONS
If you have a subscription, you`ll see the full information about influencers (prices for posts, total reach, score). Also, you can activate a trial version, with which you`ll be able to see prices during 7 days. If you aren't ready to make a subscription, just run a public campaign. You will receive requests for participation in your campaign, and then you`ll be able to see posts prices.
It's possible if you choose a public campaign. Requests will appear in your cabinet in the launched campaign, tab "influencers".
They sing up on the platform via Facebook. Then we monitor their activity and keep only the best influencers.
If influencers don't publish posts, they won`t receive a payment. You will be able to choose other influencers.
Influencers don't make negative posts, because it affects their reputation among brands and further participation in campaigns.
Influencers don't make negative posts, because it affects their reputation among brands and further participation in campaigns.
No. But you`ll have this opportunity if you specify in the brief that it's necessarily.
At the moment, no. But soon it will be possible to run a campaign on LinkedIn.
Yes. It called CPA-campaigns.
You need to write a brief which should include a clearly formulated task.
No.
If the influencer confirmed his participation in the campaign and didn't respond to your messages, please contact the manager hello@publicfast.com or write in the chat on the platform.
You can send this post to arbitration. If the influencer really made his task incorrectly, he won`t be paid.
You can see the result of every post separately and the campaign in general: total reach, engagements and amount of link clicks.
It depends on the type of your campaign and product/service that you want to promote. Our manager can help you to calculate your budget.
It depends on your goals and the type of your campaign.
Based on the past experience, a public campaign should last not less than a month.
Based on the past experience, a public campaign should last not less than a month.
Yes. Please contact our manager hello@publicfast.com or write in the chat on the platform.
Track influencers` posts.
Yes, but first you should contact the manager hello@publicfast.com or write in the chat on the platform.
It's possible if you choose a campaign with influencers` selection. In other cases, you can contact the manager hello@publicfast.com.
QUESTIONS ABOUT INFLUENCERS
We cooperate only with qualitative influencers, which approach to their work responsibly. But sometimes they can refuse to publish a post if the product didn't suit them.
It's actual effective reach. We take into account their activity on social networks.
As soon as influencers publish their posts and leave a link in the system, you`ll get notifications. After that, you`ll be able to confirm posts or send them to arbitration.
Influencers` scores are based on the number of their friends and followers, likes, shares and comments.
The maximum number of influencers` score is 100. The more score has influencer, the better.
The maximum number of influencers` score is 100. The more score has influencer, the better.
By age, sex, reach, score, city, niche of interests and posts` cost.
Yes, you can run a campaign on the different social networks.
After the launch of the campaign, you should tell the manager names of influencers on specific social networks in which you are interested.
After the launch of the campaign, you should tell the manager names of influencers on specific social networks in which you are interested.
It`s might be if influencers` posts are actively shared. Due to this, they have more likes, comments, and more engagement.
You can do it only when they confirm participation in your campaign.
Our algorithm calculates the real engagement of the audience. You are guaranteed to get a quality influencer if his score is above 60.
QUESTIONS ABOUT PAYMENT
When influencers publish their posts, you get links to them. After your confirmation, payment removed from your balance and transferred to influencers. But if you don't confirm posts within three days, payment will be transferred automatically to influencers.
Prices for posts depends on influencers` score, the number of friend and followers.
Yes, you can.
We have the possibility to receive payment via PayPal or Bank Transfer.
The fee calculated automatically in a separate column. The fee is 25% if you don't have a subscription. But if you have, the fee is only 15%. The fee is calculated from the budget of your campaign.
You can cancel a subscription at your cabinet or delete your account at any time.
If the influencer didn't make a post, he doesn't receive the payment and money remain on your balance.